Operations

Process Associate (Remote)

Remote
Work Type: Contract

JOB SUMMARY: 

Are you passionate about improving the quality of customer experiences? Do you like to dive deep to understand problems? Do you strive to excel at goals aligned to you? if yes, then this role is the right platform. Bungee empowers enterprises to drive great business decisions. 

Headquartered in Seattle and founded by Amazon veterans, Bungee enables enterprises to gain access to global data on-demand and drive critical business decisions across industries. We’re a small, fast-growing company with our service already in use by several Fortune 50 companies. 

Matching Operations within Bungee, is designed to online retailers competitive in the online space with the best price. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Bungee is seeking candidates who will be responsible for monitoring pricing parameters and involve audit operation where he/she would be desired to identify products through continuous audit. The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand core values and translate those into everyday practices. Ideal candidates will excel in a fast-paced, multi-tasked dynamic team environment. 

KEY RESPONSIBILITIES 

  • Meets and/or exceeds the set productivity and accuracy targets. 

  • Participate in ad-hoc operational projects and audits · 

  • Understand operational goals, vision, charter and process steps · 

  • Execute on assigned project components of specific audit processes. 

  • Follow SOPs as prescribed and provide inputs to improve the process. 

BASIC QUALIFICATIONS 

  • Any UG Degree 

  • At least with 6months – 1 year work experience 

  • Proficient in Internet navigation · 

  • Has problem solving skills and attention to detail. 

  • Has good written and oral communication skills 

  • Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes 

  • Drive process/system improvements basis ongoing trends/gaps identified 

  • Carries out tactical issue based communications with internal teams 

  • Proficiency in computer applications and a flair for browsing the internet 

 

PREFERRED QUALIFICATIONS: 

  • Proficient in MS Excel and other MS Office tools. 

  • Having statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage. 

  • Experience/ Knowledge of SQL and Macros, but not mandatory. 

  • Working experience in online retail operations or similar fields is a plus 

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